How to Order
Promo-viewing is available for all Volia Premium TV subscribers approximately for 5-7 minutes. Therefore, while switching from ‘Home Cinema’ (NVOD1) to ‘Home Movie Hits’ (NVOD2 ) channels, a subscriber may watch current movie within a few minutes and decide whether to order the service or not.
The movie access is given to all the TV-sets registered in one agreement. Thus, if you have more than one TV-set at home, you may watch any ordered movie on any of them. If you have any of your TV-sets registered in another agreement, an access to the ordered movie will not be available for that (those) TV-set(s).
- The additional service is available only to active users of Volia Premium TV (except for subscription plans 302/2/3 and 322/2/3), provided that their balance exceeds or equals to the cost of service order.
- If Volia Premium TV service is not activated, the button for ordering the additional service will be unavailable.
- The additional service can be ordered only for the program or movie that is demonstrated in the current period of time. By ordering the service you are able to view a program/movie during the whole period of its demonstration, i.e. until the end of its last show.
- The additional service will be activated within 30 minutes of placing an order.
- It is impossible to refuse from (decline) an order after it has been confirmed.
- After the access has been opened, the subscriber will have access to the additional service Home Cinema (near video on demand) even if the main service — Volia Premium TV — is disconnected.
Please carefully read:
- principle of service ordering (for instance: access to the service is open within 30 minutes after ordering, you can order only current movie, etc.),
- how to chose audio tracks,
Please take into the consideration that in case you failed to place an order because of inattentive studying of the service operation – you will be rejected in refunding the cost of the additional service.
Step-by-Step Instruction for Ordering Procedure by SMS
Send SMS to number 4567 with the following content:
v (space) number of your access card (space) number of cinema hall, where:
- v — a single prefix for all the subscribers;
- number of your access card — individual number of your Volia Premium TV card;
- number of NVOD TV-channel — ‘Home Cinema’ (NVOD 1) regards to number 1, ‘Home Movie Hits’ (NVOD 2) regards to number 2.
Note:
- To see the number of the card, switch off the decoder, extract the card, copy the number, and place it back into the decoder
- The groups of symbols like v, number of your access card and number of NVOD TV-channel should be separated by spaces
- “v” should be typed in Latin, letter in lower-case
- If you have 2 or 3 TV-sets, you can put a number of any of the cards, the “Near-Video-on-Demand” will be available for all your TV-sets.
The message should be of the following format:
or
If service is successfully ordered, an SMS message indicating screening time and NVoD TV-channel number will be sent to you:
If there is a mistake during ordering, you will be suggested to check if everything was properly done and repeat the action:
The cost of SMS message sent to number 4567 is standard* and corresponds to the tariff plan of your mobile operator.
The service is available for adults only.
If you send SMS message to number 4567 by mistake, the service will be considered provided.
The service is available for subscribers of the following operators: Kyivstar, DJUICE, Mobilych, MTS, JEANS, ECOTEL, Life:), Beeline.
The service is offered by Polygon Integration Ukraine LLC
Subscribers’ technical assistance is available from 10:00 a.m. to 06:00 p.m. in weekdays by tel. 8 (044) 502 01 13 and 8 (039) 200 40 30
SCCU (State Committee of Communications of Ukraine) License No. 009503 of 12 April 2001, Kyivstar GSM CJSC
License ÀÂ No. 120093 of 16 May 2006, Ukrayinski Radiosystemy CJSC
NCCRU (National Commission for Communications Regulation of Ukraine) License ÀÁ No. 222733 of 17 November 2005, ASTELIT LLC
License of the State Committee of Communications of Ukraine, series ÀÀ No. 720189, issued by UMZ CJSC of 29 December 2004.
* terms are valid until October 1, 2008.
Step-by-Step Instruction for Ordering Procedure by means of Subscriber Website
1) Enter Subscriber Website
2) Choose “Managing the Service”
3) Choose “Digital TV” at the Subscriber Website main page
4) Choose “Near-Video-on-Demand”
5) Choose and order a movie
Note:
- After placing an order, the ‘Order’ button becomes disabled and remains as such until the next program (movie) appears.
- Should the ‘Order’ button be disabled before placing order of the current program (movie), please, check the balance on your personal account, which should be more or equal to the cost of NVoD service.
- The ‘Credit’ function is not applied to the “Near-Video-on-Demand” service.
