Recently Volia has designed a series of new features and innovations to improve the quality of operations and customer service. By implementing the program entitled Meeting Customer Needs, Volia informs customers about the innovations in letters which are sent to all subscribers.

The goal of the program: promptly respond to our customers' needs, implement new solutions and inform customers about all improvements and activities directed at accomplishing our objectives; do our best to inform customers about our accomplishments so that they can appreciate and make the most of them.